About us

Welcome to Cleobetra. We build a wide, welcoming gaming space for players who enjoy pokies, live tables and sportsbook action. You’ll find a large game lobby, flexible payment options including crypto, and promotions geared toward players who like regular rewards.

Legal status and licence

We operate under licence ALSI-152406028-FI2 issued by the Anjouan Gaming Commission. The licence is valid through June 2026 and supports our remote casino and sportsbook services.

We accept Australian players and present AUD pricing and offers where relevant. If you have questions about your local rules, we encourage you to check them before playing.

Registering and logging in

Signing up is straightforward. You provide an email, password, currency choice (AUD is recommended for Australian players), full name, date of birth and residential address, then confirm your account via the email link.

We require KYC to meet licence and AML obligations. You may be asked to upload an ID (passport or driver’s licence), proof of address and payment‑method verification before larger withdrawals. Basic account activation is immediate after email confirmation; full KYC review typically takes from a few hours up to 24–48 hours depending on document completeness.

Games and providers

Our lobby covers around 11,000 games from 100+ providers. You’ll find popular pokies like Book of Dead, Sweet Bonanza and Gates of Olympus, major progressive jackpots and a strong live casino selection with blackjack, roulette, baccarat and other table games.

We partner with many well-known studios for RNG and live titles. The range includes slots, jackpots, live dealer tables, crash and instant games, video poker and an integrated sportsbook with daily events.

Bonuses and promotions

New Australian players are presented with a welcome bundle of up to AU$1,500 plus 350 free spins across the first three deposits. Qualifying deposits are generally AU$30 or more per deposit.

Wagering for bonus funds is typically 35x the bonus amount and around 40x on free‑spin winnings. Bonuses usually expire in 10 days from activation, and only one bonus may be active at a time. Some games contribute partially or are excluded from wagering progress, and a maximum bet limit applies while wagering (industry standards are around AU$5–AU$10 per spin/round).

We also run reloads, tournaments, daily prize features like the Bonus Crab, a bonus shop and two cashback promotions. Cashback offers are typically simple to use, often carrying only 1x wagering on the returned amount.

VIP and loyalty

Our loyalty scheme uses a points model and a multi‑tier VIP structure. You earn points for real‑money wagers and can redeem points in the bonus shop. Tiers unlock benefits such as higher cashback rates, improved withdrawal limits and personalized offers. Progression is earned through regular play and turnover.

Payments

We support major cards, several e‑wallets and a wide range of cryptocurrencies. Reviews note support for approximately 14 cryptos including Bitcoin and Ethereum. Deposits are usually instant and the casino does not charge deposit fees.

Withdrawal options include cards, bank transfers, e‑wallets and crypto. Processing times and limits vary by method and VIP level. Some users have reported occasional delays, weekend unavailability for payouts and tighter withdrawal caps for lower tiers. The casino itself does not typically charge withdrawal fees.

Key terms you should know

Only one account per person, household and IP is allowed. KYC and verification must be completed for certain withdrawals. Bonus terms limit maximum bets during wagering and set clear game contributions; breaching these rules can lead to bonus cancellation and forfeiture of winnings.

Minimum deposit levels apply to qualify for promotions (commonly AU$30) and withdrawal limits depend on verification and VIP tier. We recommend reading the full promotional and account terms before playing.

Mobile and technical experience

There’s no dedicated app, but our mobile site is fully responsive and works on iOS and Android browsers. Registration, KYC uploads and the full game library are accessible on mobile. Games stream and run smoothly once loaded, though very large libraries and live streams can be slower on older devices or limited connections.

Security and fair play

We use HTTPS and standard encryption measures to protect your data in transit. Game fairness comes from the third‑party providers who supply RNG and live content; many of these suppliers are regularly audited by independent test houses.

Customer support is available 24/7 by live chat and email. Response times can vary; most enquiries are handled quickly, though occasional delays have been reported at times.

Responsible gambling

We provide tools to help you manage play: deposit limits, loss limits, time‑outs and permanent self‑exclusion. These controls are available in your account settings or via support. If you need help, consider contacting your local gambling support services for guidance.

Advantages and limitations

What you’ll likely enjoy: a huge game selection, strong live casino coverage, sportsbook integration, crypto options and regular promotions including cashback and a bonus shop.

What to watch for: weekend withdrawal availability can be limited, processing times and payout caps may be tighter at lower VIP levels, and our licence is offshore. Technical hiccups such as occasional slow loading or intermittent live‑chat outages have been noted by some reviewers.

About us

We launched in 2025 and operate under NovaForge LTD. Our focus is on offering a varied, player‑friendly casino and sportsbook experience with AUD support and promotions aimed at Australian players.

Contact

If you need help or have questions, email us at [email protected]. Our support team is available around the clock to assist with account, payment and technical queries.